MTM Center
A pharmacist-run clinical contact center focused on delivering innovative medication therapy management services. This tele-pharmacy program contracts with Medicare programs, commercial insurers, and Pharmacy Business Managers (PBMs) to focus on optimizing treatment outcomes by enhancing medication adherence, safety, and treatment options, and reducing costs. The program primarily focuses on providing medication therapy management services to patients with chronic disease, including but not limited to asthma, diabetes, COPD, CHF, hypertension, and dyslipidemia.
Patients will be given a comprehensive medication history including OTC and herbal preparations. This will identify any drug therapy problems that need to be corrected. Clinicians will use Epic to obtain and review clinical data to enhance and improve this encounter and to recommend sound recommendations or interventions to the Medical Providers.
All chronic disease will be explored to assess patient's current level of knowledge of the disease. Patient and clinician will mutually agree upon a care plan, goals, and determine next follow-up visit(s).
Mission
To provide comprehensive medication therapy management services that will reduce drug therapy problems and educate the patient on their medications and disease states, and work towards mutually agreed upon goals so that the patient can succeed in managing their chronic condition(s).
Vision
To achieve the quadruple aim by improving clinical outcomes, lowering healthcare costs, improving patient access and experience, and improving clinician education and clinical practice.
MTM Services
Medication Therapy Management is a distinct service or group of services that optimize therapeutic outcomes for individual patients. Medication Therapy Management encompasses a broad range of professional activities and responsibilities within the licensed pharmacists, or other qualified health care provider's, scope of practice.
Examples of MTM provided by pharmacists or other healthcare professionals may include the following:
- Performing or obtaining necessary assessments of the patient's health status
- Formulating a medication treatment plan.
- Selecting, initiating, modifying, or administering medication therapy.
- Monitoring and evaluating the patient's response to therapy, including safety and effectiveness.
- Performing a comprehensive medication review to identify, resolve, and prevent medication-related problems, including adverse drug events.
- Documenting the care delivered and communicating essential information to the patient's other primary care providers.
- Providing verbal education and training designed to enhance patient understanding and appropriate use of medications.
- Providing information, support services, and resources designed to enhance patient adherence with therapeutic regimen.
- Coordinating and integrating medication therapy management services within the broader health care management services being provided to the patient.
MTM Pharmacist
Rosalind Chorak, '94
chorak@musc.edu
Rosalind Chorak, '94, director of community pharmacy programs, oversees both the MTM Center and an emerging initiative to start an international travel vaccine clinic. She returned to MUSC in 2020, after building a successful entrepreneurial undertaking as owner/PIC (pharmacist-in-charge) of ApotheCorp Pharmacy and founder of CareOneTeam. She has overseen significant growth in the MUSC Family Medicine Pharmacy as pharmacist-in-charge.